Terms of use
These terms apply when you use this website or order from Aktive Pharmacy. Draft, last updated October 2026.
Who we are
Aktive Pharmacy is run by Aktive Plus Healthcare Limited, C40096 University Avenue, Lakeside, Ashaley Botwe, Accra. Pharmacy Council licence PC/GR/WR/0201J. Superintendent pharmacist: Mansurah Wuni Ahmed.
Ordering
Orders are for customers in Ghana. Placing an order is an offer to buy; it is accepted once payment is confirmed and, where needed, a pharmacist approves it. We may limit quantities per order.
Pharmacist checks
Our pharmacists may ask questions, request a prescription, or decline any order they consider unsafe or unsuitable. If we decline, your online payment is refunded in full.
Prices and payment
Prices are in Ghana cedis and are confirmed at checkout. Payments are processed by Paystack. Delivery is charged separately and paid to the rider on arrival.
Delivery and collection
Delivery is by Yango within our listed areas. Some items can only be collected from a branch. Please check items when you receive them.
Returns
See our returns and refunds policy.
Health information
Information on this site does not replace advice from a doctor or pharmacist. Always read the leaflet and follow the directions.
Contact
Questions about these terms? Reach us from the contact page.